Student Registration and Student Registration Card, Academic Support and Examinations Section, The Registry, The University of Hong Kong

Student Registration and Student Registration Card

Year 2021-2022

Student Registration

When you received your computer account details (HKU Portal login account details) you must complete the online master registration ASAP. This process is very important and crucial for the production of your Student Registration Card, course selection and your application(s) for other study facilities.

Student Registration Card

The Student Registration Card is the property of the University of Hong Kong and is not transferable. This Card is issued free‑of‑charge to new students on their completion of the registration procedures. It is a student's personal identification document and should be carried with you at all times for access to University facilities.

Regulations for Student Registration Card

The Student Registration Card is a student's personal identification document and should be used for access to University premises and its facilities.

The Student Card is University property and is not transferable. Misuse or falsification of the Card constitutes a major offence, and is subject to disciplinary action. The University may, at its discretion, require a student to return his/her Card at any time.

If you find that either the magnetic strip or the contactless chip of your Card is not working properly, you should report it to Academic Support and Examinations Section (9/F, Knowles Building). If your Card is found to be defective, you will be issued a new card free of charge. However, if it is found to be damaged by mishandling, you will be charged HK$150.

You will be liable to a charge of HK$150 if you fail to do the following:

if you cannot return the original Card issued to you when you receive a replacement Card; or
if you cannot return the Card to your Faculty Office upon discontinuation from studies.

Application for New Student Registration Card

The Student Registration Card is issued free-of-charge to new students on their completion of the registration procedures. Students MUST complete the online Master Registration first before they can submit the photograph and supporting documents for the production of their Student Registration Card.

There are 2 methods of submitting photo and documents for a new Student Registration Card:

for research postgraduate students and exchange/visiting students by submitting paper form; and
for undergraduate/taught postgraduate students via HKU Portal ‑> SIS Menu ‑> Self Services ‑> Student Document Upload

There may be some exceptional cases and students will be notified in advance of which method to use.

An acknowledgment email will be sent to students’ HKU email account once the Student Registration Card is ready for collection. Student should come to collect the card according to the specific date, time and venue printed on the email.

Procedures for Extending the Student Registration Card

Students do not need to apply for a new card due to the reason of extended candidature. Your home faculty will inform Academic Support and Examinations Section (ASE) for the issuance of your new Student Registration Card after the confirmation of extension and an acknowledgment email will be sent to your HKU email account once your Student Registration Card is ready for collection.

Replacement of Lost/Damaged Card

With effect from December 12, 2017, if students have lost or damaged their Card, they should apply for a replacement of Student Registration Card online via HKU Portal:

HKU Portal ‑> SIS Menu ‑> Self Services ‑> Report Lost/ Damaged Card

A fee of HK$150 per replacement will be charged for a replacement card.

Instructions for paying the replacement fee (PDF)

Collection of Student Registration Cards

An Acknowledgment email will be sent to your HKU email account to inform you of the collection date and venue when your Student Registration Card is ready.

You should come to collect your Student Registration Card in person, and bring along the acknowledgement email (in hard copy) and the specified documents listed in the acknowledgment email, such as:

the original documents for verification, e.g. HKID card/temporary HKID card/Passport,
Visa/Entry Permit if appropriate, or
your existing Student Registration Card for replacement if required.

Please go to the Academic Services Office

	Address:	Room G-04, Ground Floor, Run Run Shaw Building, HKU.
	Opening hours:	Monday to Fridays 9:00 a.m. - 5:30 p.m. Saturdays 9:00 a.m. - 12:30 p.m. Closed on Sundays, University and Public Holidays
	Contact number:	28592433

For further inquiries regarding Student Registration Cards, please email to regcard@hku.hk.

Return of the Student Registration Card

The Student Registration Card's validity period represents the normative period of study of the registered programme. Despite the study period printed on the card face, it will be considered invalid once students have terminated or completed studies by the announcement of the graduation results. The card must be returned to the University on cessation of studies (not graduation) for whatever reason(s), and the University may, at its discretion, require student to return it at any time without prior notice.